Telephone Recording Solution

Why record Telephone Calls?

  • Improve customer service level and customer satisfaction
  • Deter inappropriate calls or the leaking of sensitive company  information
  • Great for training of some sort as preparation for new employee
  • One way to prove a verbal contract and verify telephone order
  • Recorded evidence can be used to defuse disputes and educed corporate liability

 

 Algo_4105_Analog_Auxbox Algo 4105 Analog AuxBox is a state-of-the-art digital call recording solution for home or small business analog phones. Ideal for capturing and managing comprehensive call information, the 4105 combines the power of a PC interface with advanced digital audio recording capability. Record automatically or manually for easy call playback, archiving, and e-mailing.
 Algo 4102 Digital AuxBox Algo 4102 Digital AuxBox is a professional quality desktop call recording solution for Nortel digital telephones on a Norstar, Business Communication Manager (BCM), Meridian 1 or CS 1000 system. Telephone conversations are stored as call records on a customer supplied PC using Algo’s Client Call Recorder (CCR) single-user software provided with each unit. Alternatively, Algo’s Enterprise Call Recorder (ECR) software is available for multi-user applications.
 Konexx_USB_Phone2PC Konexx USB Phone 2 PC is an ultimate low cost, on demand voice recording solution. With the Konexx USB Phone 2 PC solution, you can easily turn any PC (desktop or laptop PC) into an ultimate low-cost, high-quality digital recording solution that allow you to record telephone conversation, conference calls via a speakerphone, dictations of meetings via a microphone, Now you can record telephone conversations, meetings or dictation digitally to your PC or notebook. File the recordings for later retrieval and playback, e-mailed, or archived for future reference. 
 Konexx_USB_Phone2PC Konexx USB Phone2PC Basic Edition Save recorded telephone conversations as .WAV files! The Phone 2 PC Basic utilizes Konexx’s patented Phone 2 PC Interface and recording software to translate your voice calls into compressed files that can be e-mailed, or archived for future reference. Features include playback, fast-forward, rewind, e-mail, and automatic file naming. Supplied with an external microphone for recording dictation, meetings or interviews. 
 Konexx_USB_Phone2PC

Konexx USB Phone2PC Advanced Edition includes all of the features of the USB Phone 2 PC Basic Edition, along with these additional capabilities:

1. Voice Activation
2. Insert Bookmarks
3. Add Annotation
4. Voice Manager
5. Edit and E-mail directly from our software.
 Konexx_USB_Phone2PC Konexx USB Phone2PC Call Center Edition is designed for use in a location where management does not want the user to have any control over the recording process or have access to any of the feature settings, such as a call center agent’s desk. Call Center Edition contains all the following capabilities found on the Advanced Edition.
 Konexx_USB_Phone2PC Konexx USB Phone2PC Basic with Transcription is the ultimate low cost on demand recording and transcription solution. Combine the power of the USB Phone 2 PC Basic with an easy to install, easy to use 3 Key Foot Pedal. The foot pedal allows the control of play, pause, rewind and fast forward functions facilitating transcribing of the recorded conversations.
 Konexx_USB_Phone2PC Konexx USB Phone2PC Secure Edition is ideal for Healthcare, Insurance, Private Investigation or Financial institutions. Healthcare providers can save conversations with health care reimbursement providers directly to the PC or Network hard drive. Have a physical record that can be played back or emailed, for conflict resolution. A best practice method for eliminating he said she said and most importantly a great tool for assisting in timely payment collections.

 

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