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SMARTnet Is Now Smart Net Total Care!
SMARTnet has merged with Smart Net Total Care. Now you have access to smart capabilities in addition to technical support.
What You Get:
- Global, 24-hour access to the Cisco Technical Assistance Center for covered devices
- Advance hardware replacement -- including 2-hour, 4-hour and next-business day options
- Access to operating system (OS) software updates and upgrades
- 24-hour access to Cisco online resources
- Comprehensive, web-based user community for self-service support of smart capabilities
- Proactive diagnostics and immediate alerts on devices enabled with Smart Call Home
Learn about these and other benefits of Smart Net Total Care, Smart Assist, and Asset Management.
- Smart Net Total Care Data Sheet (PDF - 482 KB)
- Smart Net Total Care At-a-Glance (PDF - 516 KB)
- Smart Net Total Care Service Q&A (PDF - 256 KB)
- White Paper: The Value of Automating Network Operations (PDF - 301 KB)